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B2B E-Commerce Platform

A B2B e-commerce platform is a digital sales channel that enables your existing and new business partners to transact with your company more efficiently. The primary benefit of implementing a B2B store is reducing administrative costs and minimising human error through a digitalised sales process.

Key Advantages

  • Digitalised sales process end-to-end
  • Faster communication with customers
  • Reduction of unnecessary phone calls
  • Lower administration costs
  • Fewer errors in order processing
  • Greater competitiveness
  • 24/7 availability
  • Full mobile access via smartphone and tablet

Why Implement a B2B web shop?

A B2B e-commerce platform optimises and digitalises your existing sales process, simplifying the entire workflow. We integrate your B2B store with your ERP system, CRM, accounting software or courier services.

The result is greater efficiency: sales staff are freed from routine order processing and can focus on selling. Many processes become automated — quote generation, delivery notes, logistics, stock verification, and customer support, significantly reducing processing time.

Transparency for All Stakeholders

Both you and your customers benefit from complete visibility. You see all customer data, purchase history, open items, quotes, and complaints in one place. Your customers, in turn, can view their orders, open items, delivery schedules, technical specifications, and complaints. Each customer has their own login with personalised pricing based on your discount and pricing policies.

Wholesale-Ready Features

  • Multi-level user access: distributors, partners, business units, end users
  • Multiple delivery addresses per account
  • Customer-specific product visibility and pricing
  • Advanced discount and rebate management
  • Per-customer credit limits
  • Real-time view of quotes, invoices, transactions, and open items
  • Multi-currency and multi-language support for international markets
  • Integration with ERP, CRM, and delivery services